Department: Regional Campuses
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Work Schedule:
Please be explicit about which option(s) (1 , 2 , or 3) interest(s) you.
Location: Manassas, VA
Workplace Type: On Site Required
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Freedom Aquatic & Fitness Center opened in September 1999 and is one of the largest facilities of its type in Northern Virginia. Located on the Science and Technology campus in Prince William county of George Mason University, the 110,000 square foot facility features a 50-meter competition pool; leisure pool; whirlpool; locker facilities and family locker rooms; gymnasium with two practice courts; cardiovascular and strength training equipment; group fitness, mind/body and spin studios; three racquetball/activity courts; community room and classroom; and outdoor field and sand volleyball court.
About the Position:
Customer Service Shift Supervisors are working supervisors. Successful supervisors play a key role in keeping the Customer Service Agents focused on providing excellent customer service through all Front Desk operations during their assigned shifts. Modeling, monitoring, and affirming appropriate behavior is emphasized on all shifts and being available to answer and assist with both CSA or member/guest questions as the need arises - ensuring that members feel welcome, and making sure they are correctly directed to the proper department or activity, and ultimately aiming to provide a pleasant and positive customer service experience.
Typical available shifts (Day/hours):
Please be explicit about which option(s) (1 , 2 , or 3) interest(s) you.
Responsibilities:
Required Qualifications:
Preferred Qualifications:
Instructions to Applicants:
For full consideration, applicants must apply for Customer Service Shift Supervisor at Complete and submit the online application to include three professional references with contact information, and provide a resume for review.
Posting Open Date: December 16, 2024
For Full Consideration, Apply by: January 10, 2025
Open Until Filled?: Yes
About George Mason University
George Mason University is a public, comprehensive, research university established by the Commonwealth of Virginia located in Northern Virginia, outside of Washington, D.C. Mason was initially founded as a branch of the University of Virginia in 1949, and became an independent institution in 1972. George Mason University is an innovative and inclusive academic community committed to creating a more just, free, and prosperous world.
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