CXO IT Support Technician Job at GCB Services LLC, Englewood, CO

bzlDVlRlZ2YwUnBJWUZGbUJzbXlIekhRMFE9PQ==
  • GCB Services LLC
  • Englewood, CO

Job Description

Job Description

The CXO IT Support Technician will work as a member of the internal end user support desk on the IT Operations and CXO teams.

Key Responsibilities:

  • Resolve computing and access issues for internal and external client employees
  • Leverage ServiceNow, SCCM, Active Directory, WorkspaceOne, and many other tools to provide support and solutions to the enterprise
  • As part of the Support Desk team, they will be providing support for Windows computers and Mac computers


Education and Experience:

  • 3+ years of relevant experience OR Bachelor's degree +1 year relevant work experience

Skills and Qualifications:

  • Strong customer service skills including follow through and follow-up
  • Curiosity and a desire to solve problems correctly the first time
  • Ability to manage, track and prioritize multiple tasks and projects
  • Willingness to share knowledge and expertise with teammates
  • Attention to detail and willingness to go the extra mile
  • History of exceeding ticket closure goals and SLAs
  • Proven ability to document customer contacts, troubleshooting steps, current status and resolutions in tickets
  • Strong Windows and Mac support experience
  • A positive and proactive attitude toward finding solutions, meeting commitments, and assisting others
  • Great communication skills (people person)
  • Be able to think on your feet and react quickly
  • Thrive in a fast paced and high pressure environment
  • Team player who works well with others
  • Experience administering objects in Active Directory
  • Experience with Microsoft SCCM
  • Experience with ServiceNow
  • Technical documentation abilities
  • Experience using G Suite
  • Experience supporting Mac OS in an enterprise environment

Job Tags

Work experience placement,

Similar Jobs

Mike’s New York Pizzeria

Pizza Chef Job at Mike’s New York Pizzeria

 ...L.A. Get ready for a true New York Experience from the group that brought the one and only Mikes Deli to Los Angeles @MikesDeli1996. We are very excited to serve the community a menu that will include New York Style Pizza by the Slice, Heros, Calzones & more...... 

Tutor Me Education

Reading Specialist/ELA Tutor (Remote) Job at Tutor Me Education

 ...Tutor Me Education is reshaping how students learn. We are looking for tutors with tutoring/teaching experience to provide 1:1 or group instruction to students all over United States! Here are the details: Virtual instruction from your home computer, on your... 

Colossus Bread

Barista/Server Job at Colossus Bread

 ..., with a larger breakfast menu, sourdough pizza and dinner, and beer and wine. Our ideal candidate is self-driven, punctual, and engaged...  ...Preparation of beverages Dialing in of espresso and tasting of espresso Explaining menu, ingredients and methods to guests... 

Northwestern Memorial Healthcare

Cardiac Sonographer-Casual Job at Northwestern Memorial Healthcare

 ...Cardiac Sonographer may also be referred to as: Echocardiology Echo Tech Echocardiology Technologist Cardiology Technologist Performs Echocardiography procedures at a technical level not requiring constant supervision of technical detail. The technologist may be involved... 

1Password

Remote Sr. Talent Acquisition Specialist Job at 1Password

 ...As a Senior Talent Acquisition Specialist youll be our first in region (EMEA) talent partner and the advocate for our people and culture. In...  ...value of a best-in-class candidate experience. This is a Remote opportunity in the UK. What were looking for ~5+...