Field Service Manager Job at D2B Groups, Columbia, SC

cHRXUVFld2MxQnhLYVZ0dERjK3pHRFhhMlE9PQ==
  • D2B Groups
  • Columbia, SC

Job Description

As a Field Service Manager, you will play a crucial role in overseeing and managing the field service operations of the company. You will be responsible for leading a team of field service technicians, ensuring efficient and high-quality service delivery to our customers. Your main responsibilities will include scheduling and dispatching technicians, managing service requests, and coordinating with customers and other departments to ensure a seamless service experience.

You will be responsible for identifying areas of improvement in the field service operations and implementing strategies to enhance productivity, customer satisfaction, and overall service quality. Additionally, you will monitor key performance indicators, analyze data, and provide regular reports to senior management.

The ideal candidate for this role has a strong background in field service management, exceptional organizational and leadership skills, and a customer-focused mindset. If you are a proactive problem solver with a passion for improving processes and delivering exceptional service, we would love to hear from you.

Requirements

  • Bachelor's degree in Business Administration, Engineering, or a related field
  • 3+ years of previous experience managing field service operations required
  • Experience with mechanics and/or power generation equipment highly preferred
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze data, identify trends, and implement process improvements
  • Knowledge of industry best practices and regulatory requirements
  • Customer-focused mindset and commitment to delivering exceptional service

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

Job Tags

Holiday work,

Similar Jobs

Assurity Transportation Solutions

Class A Regional Truck Driver home on weekends Job at Assurity Transportation Solutions

 ...apply now Offering local, Semi Local , regional and OTR for Dry Van with great pay and...  .... We value you and your family as trucking is a family decision. It involves your whole...  ...Potential to earn way more...... Driver Referral Bonus Benefits include,medical... 

A-American Electric Inc.

Commercial Apprentice Electrician Job at A-American Electric Inc.

 ...looking for someone who is proactive, organized, and willing to learn how to deliver the best electrical services to all of our commercial customers throughout Western NC. Benefits~Health insurance~Dental insurance~Vision insurance~Paid vacation time~... 

Red Land Cargo

Owner Operators-CDL A Job at Red Land Cargo

 ...Owner operators needed Flatbed, step deck, hot shots $7000-$9000 weekly Paid within 24 hours of delivery You keep 85%(80% if...  ...their own truck and trailer. Become part of our family and experience the difference. What We Offer - ELD (Electronic Logging... 

Coast to Coast Distribution

R/F Reach Truck Operator Job at Coast to Coast Distribution

 ...of continuous improvement in safety and workflow efficiency. Qualifications ~1 year of experience operating reach trucks or forklifts preferred. ~ Certification for operating Crown RM6000 or equivalent equipment preferred. ~ Experience with WMS and RF Scanners... 

Lynx Software Technologies

Senior Embedded Software Engineer Job at Lynx Software Technologies

 ...Thompson Software Solutions is seeking a mid- to senior-level Embedded Software Engineer who is ready to work with a talented team to provide innovative solutions for tomorrows problems. This position requires a software engineer to use a wide application of technical...