Job Description

We are looking for a dynamic and customer-focused individual to join our team as a Live Chat Agent. The ideal candidate will be responsible for providing real-time assistance to customers through our online chat platform. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.

Responsibilities

• Engage with customers in real-time through our online chat platform
• Provide accurate and timely responses to customer inquiries
• Assist customers with product information, troubleshooting, and issue resolution
• Escalate complex issues to the appropriate department for further assistance
• Maintain a positive and professional attitude at all times

Qualifications

• High school diploma or equivalent
• Prior experience in customer service or a related field preferred
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills

Skills

• Proficiency in typing and computer skills
• Ability to work independently and as part of a team
• Attention to detail
• Ability to remain calm under pressure
• Flexibility to work varying shifts, including evenings and weekends

If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you! Apply now to join our team as a Live Chat Agent.

Job Tags

Shift work, Afternoon shift,

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