Service Desk /Help Desk Technician Job at Two95 International Inc., Cherry Hill, NJ

cDlTWFRPOFkwQjVPWWx0akJzdXlIVGJR
  • Two95 International Inc.
  • Cherry Hill, NJ

Job Description

Service Desk /Help Desk Technician

Type: 6 months to Hire

Location: Cherry Hill, NJ

Responsibilities:

•Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.

•When necessary provide on-site support.

•Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.

•Troubleshoot and resolve system hardware and software problems.

•Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.

•Document processes and procedures as required.

•Manage and maintain our customers’ networks.

•Required to be part of the on call schedule.

•Performs other duties and responsibilities as assigned by the MSP Manager.

Required Skills:

•3 years related work experience or BS in Information Systems or related field.

•Must exhibit a clear, friendly, professional phone manner.

•Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.

•Able to handle multiple projects and assignments with attention to detail.

•Microsoft Windows Desktop Operating Systems

•Windows Server, Active Directory, Group Policy, Mac OSX, SonicWall Routers.

•VMWare and Microsoft Hyper-V Hypervisors

•Must have transportation

•Must be able to physically lift and move computer equipment

Job Tags

Full time, Work experience placement, Remote job,

Similar Jobs

CrowdDoing

Senior hr / people operations specialist volunteer Job at CrowdDoing

 ...Senior HR/People Operations SpecialistApplying Enterprise HR Excellence to Accelerate Social InnovationConnect Your HR Expertise to...  ...enable social innovation by: Building systems that help volunteers discover their perfect contribution pathway Creating scalable... 

Ampsight

Tier III SOC Analyst (Hybrid) Job at Ampsight

 ...Ampsight is seeking a highly skilled Cleared Tier III SOC Analyst to join our Cyber Threat Intel team. This role involves identifying, analyzing, and mitigating sophisticated cyber threats. We are looking for an expert in cybersecurity with advanced threat detection... 

State of Nevada

Analyst Job at State of Nevada

 ...job description State of Nevada Announces An Open Competitive Recruitment for: GRANTS & PROJECTS ANALYST 2 - Underfill APPROXIMATE ANNUAL SALARY - $64,414.80 to $95,630.40 PAY GRADE: 35 For more information on benefit... 

Remarkable Talent

Entry Level Management Trainee Job at Remarkable Talent

 ...Were searching for a motivated Entry-Level Management Trainee to join our team and help oversee client locations as we pursue ambitious expansion...  ...growth strategies to boost operational efficiency. Project Management : Help manage and deliver projects on time,... 

SpringHill Suites Eau Claire

Hotel Night Auditor Job at SpringHill Suites Eau Claire

 ...as required Make sure every hotel guest has a pleasant stayQualifications: Requires a flexible schedule that allows for overnight shift hours Proficiency with computers is required; experience with reservation and accounting software is desired Excellent...