Job Description

Opening Soon at The District at Willow Park! Our address is 480 Shops Blvd, #200, Willow Park, TX 76087. Near Drake's Yoke & Parker County Brewing Company!

MELT Team Lead job 

MELT is looking for a great entry-level store team lead (store manager). The store team lead will be expected to work up to 40 hours a week and 40-45 hours a week during our busy summer season. The ideal candidate will have restaurant/food service experience and leadership or management experience. Candidate must be excited to learn and grow with us and must have a passion for people!

Job Description Overview

The store team lead of MELT is primarily responsible for the following key objectives:

• Promoting excellent customer service
• Overseeing staff culture and development
• Recruiting, hiring, and training staff
• Creating weekly schedules and optimizing labor costs
• Managing ordering and inventory
• Maintaining positive vendor relationships
• Store organization and cleanliness

Culture:

Developing a staff culture in accordance with the brand’s mission and core values.

Partnership:

Collaborating and communicating positively, timely, and effectively with MELT leadership.

The MELT team lead is responsible for managing and developing the following areas of business:

Profitability:

In order to meet store goals, the store team lead must have day-to-day understanding of the store’s numbers.

Service:

The store team lead should lead MELT to have a consistent and excellent brand representation both in appearances and in interactions with all of our guests and visitors 

• Train and oversee guest service to meet our mission and core values
• Manage guest requests
• Seek opportunities to go above and beyond with an emphasis on wowing guests and boosting sales

Operations:

The team lead should lead MELT to be a consistent, functional, and profitable store

• Oversee opening, ongoing, and closing duties and checklists
• Manage ongoing maintenance and cleanliness
• Supervise proper product prep and workflow

Inventory & Ordering:

• Inspect daily inventories to manage theft prevention
• Weekly inventory & ordering 
• Maintain proper product quality control with labeling and rotations

Cash Management:

• Handling deposits and making change
• Overseeing tip share
• Managing safe balance

Staff & HR:

• The team lead should lead MELT to have a team that exhibits the company’s culture and also adheres to company policies
• Oversee hiring & termination paperwork
• Facilitate or coordinate orientations and training of staff
• Manage weekly schedules and labor costs
• Develop & implement employee improvement plans 
• Coach staff development for continuous improvement and leadership skills

Community Relations:

• The team lead must oversee community engagements and also communicate and collaborate with leadership

Pay and Benefits

• Pay averages $20.00 - $22.00 per hour based on experience
• Paid Time Off
• Full-time employees averaging 30 hours per week or more are eligible for company subsidized health insurance, dental insurance, vision insurance as well as company-paid life insurance and disability insurance.

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