Job Description

As a Shift Lead , you will take on a leadership role, managing and overseeing the daily operations of the facility during your shift. You will supervise Pet Attendant(s), ensuring they are providing excellent care and maintaining a clean, safe, and organized facility. This position involves both hands-on animal care and leadership responsibilities, making it ideal for individuals looking to take the next step in their career in pet care.

Key Responsibilities:

• Team Leadership: Supervise and manage the Pet Attendant team, delegating tasks, providing guidance, and ensuring adherence to company procedures.
• Animal Care: Oversee pet care duties, including feeding, administering medications, and monitoring health and behavior.
• Shift Management: Ensure that the daily operations of the facility run smoothly, including check-ins, check-outs, and playtime activities.
• Training & Support: Train new employees, provide feedback, and help team members improve their performance.
• Customer Interaction: Handle any customer inquiries or concerns during your shift, ensuring pet owners have a positive experience.
• Safety Protocols: Ensure that all safety protocols and emergency procedures are followed, and act as the first point of contact in case of an emergency.
• Facility Maintenance: Ensure that cleaning, sanitation, and maintenance tasks are completed to the highest standard during your shift.

Potential Job Hazards:

• Loud Noises (Barking): High levels of noise from barking dogs and other animals may occur.
• Exposure to Allergens & Pet Dander: Ongoing exposure to allergens and pet dander.
• Contact with Cleaning Chemicals: Frequent contact with cleaning chemicals. PPE is required.

Qualifications:

• At least 1-2 years of experience in a pet care environment, including daycare, boarding, grooming, or veterinary settings.
• Previous leadership or supervisory experience is strongly preferred.
• Comfortable working with dogs and cats of all sizes and breeds.
• Ability to handle multiple tasks and prioritize effectively.
• Strong communication and interpersonal skills to work with team members and pet owners.
• Ability to remain calm under pressure and solve problems efficiently.
• Flexibility to work weekends, evenings, and holidays.

Requirements:

• Must be 18 years or older.
• Ability to lift up to 50 lbs. and handle physical tasks.
• Must pass a background check.
• Ability to work in a fast-paced, high-energy environment.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

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Job Tags

Holiday work, Shift work, Weekend work, Afternoon shift,

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